Privacy Notice
Last updated: 18 March 2024
Thank you for visiting our website. This Privacy Notice explains how we collect, use, disclose, and retain your personal data when you use our website located at www.lemonplatypus.co.uk
(the "Website"), and your rights in relation to your personal data.
Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:
Lemon Platypus Limited
First Floor
Queen Victoria House
41-43 Victoria Street
Douglas
Isle of Man
IM1 2LF
What is Personal Data?
Personal data is any information that relates to an identified or identifiable individual. This may include, but is not limited to, your name, contact information, email address, IP address, and any other information that identifies you directly or indirectly.
Personal Data We Process
When you use our Website, we may collect and process the following types of personal data:
· Contact information (such as your name and email address) provided through contact forms or email communications.
· Information collected automatically through cookies and similar technologies (please refer to our Cookie Statement below for more information).
How We Use Personal Data
We may use your personal data for the following purposes:
· To respond to your inquiries and provide customer support.
· To personalize and improve your experience on our Website.
· To communicate with you about updates, promotions, and other relevant information.
· To comply with legal obligations and enforce our terms and policies.
Contacting via Social Media
If you contact us through social media platforms, we may collect and process personal data such as your username and any information you share with us through those platforms. Please note that each social media platform has its own privacy policies, and we encourage you to review them before interacting with us through those platforms.
Cookie Statement
Our Website may use cookies and similar tracking technologies to collect information about your browsing activities and preferences. For more information about how we use cookies and how you can manage your cookie preferences, please refer to our Cookie Policy.
Disclosure of Personal Data
We may disclose your personal data to third parties in the following circumstances:
· To service providers who assist us in operating our Website and providing our services.
· To comply with legal obligations or respond to lawful requests from government authorities.
· To protect our rights, property, or safety, and the rights, property, or safety of others.
We may transmit your personal data to a third party located in countries outside the jurisdiction where it was initially collected, for additional processing aligned with the purposes outlined above. Specifically, your personal data may be transferred outside the EU/EEA. In such instances, we will guarantee the implementation of appropriate transfer mechanisms as mandated by the General Data Protection Regulations (‘GDPR’) to ensure a sufficient level of data protection.
If we transfer personal data to private organizations outside the EU/EEA, such as our suppliers and service providers, we will, in compliance with applicable law, ensure that your privacy rights are adequately safeguarded through suitable technical, organizational, contractual, or other lawful measures. Should you require further information or a copy of such safeguards, please contact us at info@lemonplatypus.co.uk.
Retention of Personal Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
Security of Personal Data
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Lemon Platypus Limited advises users to implement their own security measures, including firewalls, anti-virus software, spyware detection, and other appropriate security protocols. We cannot guarantee that information and data provided to users will be free from viruses or other harmful elements that could damage or disrupt data, hardware, or software systems. All information transmitted by Lemon Platypus Limited is provided with the understanding that the user will conduct their own procedures to ensure compatibility with their systems. The user assumes all risks associated with the use of the information and absolves Lemon Platypus Limited of any responsibility for any consequences resulting from its use.
Data Subject Rights
You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your personal data. For more information about your rights and how to exercise them, please contact us using the information provided in Section 1 above.
Depending on the laws of your country and the legal basis for the collection of your data, you may have specific rights regarding your personal data. Additional information about your data privacy rights can be found by visiting the website of your local data privacy authority. In summary, GDPR provides the following rights:
· Right to access: Individuals may request copies of their personal data in writing. However, compliance with such requests is subject to limitations, exemptions, and the rights of other individuals. Proof of identity may also be required.
· Right to rectification: You may request the correction of any inaccurate or incomplete personal data we hold about you.
· Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent does not affect the lawfulness of processing based on prior consent.
· Right to object to processing, including profiling: We will comply with valid objections unless we have compelling legitimate grounds for continued processing or another lawful reason to refuse the request. Opt-out requests for marketing communications will be honoured.
· Rights in relation to automated decisions: If we make decisions about you based solely on automated processing that significantly affects you, you have the right to contest the decision, express your views, and request human intervention.
· Right to erasure: You may request the deletion of your personal data. We will comply unless there is a lawful reason for retention.
· Restriction of processing: You may request restrictions on the processing of your personal data in certain circumstances. We will comply unless there is a lawful reason for continued processing, such as a legal obligation.
· Right to data portability: In certain situations, you may request that we provide a copy of your personal data in a structured, commonly used, and machine-readable format, and transfer it to another provider of similar services. While we do not believe this right applies to our Website, we will comply with transfer requests if applicable.
· Right to lodge a complaint: We encourage you to contact us with any questions or complaints about how we process your personal data. However, you have the right to contact the relevant supervisory authority directly. In the Isle of Man, this authority is the Information Commissioner, reachable at 01624 693260 or via email at ask@inforights.im.
Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party websites, and we encourage you to review the privacy policies of those websites before providing any personal data.
Changes to this Privacy Notice
We reserve the right to update or modify this Privacy Notice at any time. We will post the updated Privacy Notice on this page and indicate the date of the last update. Your continued use of our Website after any such changes constitutes your acceptance of the revised Privacy Notice.
Please review this Privacy Notice periodically for changes.
By using our Website, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Notice.
If you have any questions or concerns about this Privacy Notice, please contact us using the information provided above.
Thank you for your trust and for visiting our Website.